Privacy Policy

This Privacy Statement relates solely to the online information collection and use practices of all of our websites (collectively "Web Site"), and any sub domains of those Web Sites. We recognize that many visitors and users of this Web Site are concerned about the information they provide to us, and how we treat that information. This Privacy Statement, which may be updated from time to time, has been developed to address those concerns.

Your use of this Web Site indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Statement. If you have any questions or concerns regarding this Privacy Statement, please contact us at [email protected].

What information about you do we collect?

When you visit our Web Site, you may provide us with two types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the Web Site. In some cases, if you choose not to provide us with requested information, you may not be able to access all of our Web Site's content or services.

Personally Identifiable Information You Choose to Provide.

We may ask for certain personal information from you for the purpose of providing you with content and/or services that you request. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications.

Non-Personally Identifiable Information We Collect.

Cookies/ Web server logs: Similar to other commercial Web sites, our Web Site utilizes standard technology called "cookies" and Web server logs to collect information about how our Web Site is used. Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web Site, and the Web sites visited just before and just after our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies. You should consult with your browser's provider/manufacturer if you have any questions regarding disabling cookies.

How do we use the information we collect?

We use your personally identifiable information to provide you with the information, services or content that you have requested, and, in some cases, to contact you about our programs, products, features or services. If you no longer wish to receive press releases or any other type of information from us, you may send us an email through our "Contact Us" link or use our E-mail Alert form to change your preferences.

We use non-identifying information collected on our Web Site in the aggregate to better understand general usage of the Web Site and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our Web Site or to analyze the programs and services that we offer.

We may employ other companies and individuals to perform functions on our behalf. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this Privacy Statement.

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and to protect our rights, or to protect the rights and safety of visitors to this Web Site or the public. In those instances, the information is provided only for that limited purpose.

We will not share your personally identifiable information in ways unrelated to those described above without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated uses.

What your information will not be used for.

We will never sell the information you provide to us. Nor shall we make available the information for any other commercial purpose other than providing the services and information you have chosen to procure from the Web Site.

Privacy protections for children using the internet.

Protecting children's privacy is important to us. For that reason, we do not collect or maintain information on our Web Site from those we actually know are under the age of 13, nor is any part of our Web Site targeted to attract anyone under 13. We request that all visitors to our Web Site who are under 13 not disclose or provide any personally identifiable information. If we discover that a child under 13 has provided us with personally identifiable information, we will delete that child's personally identifiable information from our records.

Government Required Customer Information Program

Government required anti-terrorism and anti-money laundering laws require all financial institutions to obtain, verify and record information that identifies each person creating a trust; without exception. As such, your personal information may be used to verify your identity and/or the identity of the Beneficiary(ies) in accordance with Eastern Point Trust Company's Customer Identification Program; and that some or all of that information may be shared with third parties, only to the extent necessary to perform such tasks, and reported to government agencies to fulfill required government reporting.

What types of information will I need to provide?

When you open a trust account, you are required to provide at a minimum the following information:

Name
Date of birth
Address
Identification number
  • U.S. citizen: taxpayer identification number (Social Security number or employer identification number)
  • Non-U.S. citizen: taxpayer identification number; passport number and country of issuance; alien identification card number; or government-issued identification showing nationality, residence and a photograph of you.
What happens if I don’t provide the information requested or my identity can’t be verified?

We may not be able to open an account or carry out transactions for you. If we have already opened a trust account for you, we may close it.

Data security.

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access and employing data encryption. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

Security.

We provide users with the highest standards of security and protection. From the moment you login onto our site all communication between our servers and your computer is encrypted using the “gold standard” encryption technique; AES-256 (256-bit AES) Secure Socket Layer encryption.

AES is the certified Federal Information Processing Standard and there are currently no known direct attack hacks available against AES.

We enforce password strength policies and only allow for verified secure retrieval of your user account details should you not remember your password. Once you’ve signed into the system, and are running our application under SSL, all the data you enter is stored on a SQL Server running NT Authentication policies; this means that only authenticated registered users can access the data.

Consent to transfer.

This Web Site is operated within the United States of America, its territories and districts. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States and be subject to the laws of the United States. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Links.

This Web Site may contain links to third party sites. Please be aware that we are not responsible for the privacy practices of any third-party sites. Therefore, we encourage our users to read the privacy statement of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web Site.